Frequently Asked Questions (FAQs)

  • 1. What types of digital files do you offer?

    We provide a wide range of digital assets, including Adobe files (Photoshop, Illustrator, etc.), PLP files, PDFs, fonts, and more. Our collection is tailored to meet the needs of designers, creators, and professionals.

  • 2. How can I download the files after purchase?

    Once your payment is successfully processed, you'll receive an email with a download link for your purchased files. You can also access them directly through your account on our website.

  • 3. Are the files royalty-free?

    Yes, all of our files come with a royalty-free license, meaning you can use them in personal and commercial projects without paying additional royalties. Please check individual file licenses for any specific usage restrictions.

  • 4. What software do I need to use the files?

    Most of our files are compatible with popular software like Adobe Photoshop, Illustrator, and other design tools. Specific software requirements are listed in the product descriptions.

  • 5. Can I get a refund on digital products?

    Due to the nature of digital downloads, all sales are final and non-refundable. However, if you encounter any issues with your files, please contact our support team, and we'll be happy to assist you.

  • 6. Can I use the files for commercial purposes?

    Yes, you are free to use our files for both personal and commercial projects. Make sure to review the license agreement provided with each file for detailed terms.

  • 7. How do I contact customer support?

    If you need help or have any questions, you can reach our customer support team via email at [info@hindavigraphics.com] or through the contact form on our website.

  • 8. Do you offer custom design services?

    Currently, we focus on providing ready-made digital files. However, if you're looking for something specific, feel free to contact us, and we may be able to guide you to the right resources.

  • 9. Can I share or resell the digital files?

    No, reselling or sharing our files is prohibited under our licensing terms. The files are intended for use by the purchaser only.

  • 10. How can I stay updated on new products and promotions?

    Join our mailing list or follow us on social media to stay informed about our latest releases, special promotions, and exclusive discounts.